Quality Engineer
- Lead root cause investigations and corrective/preventive action activities for both internal and external quality issues using structured problem-solving techniques.
- Analyse production defects, customer returns, and failure trends to identify improvement opportunities.
- Support new product introduction (NPI) activities.
- Conduct and participate in internal, customer, and supplier audits.
- Develop, Implement and maintain quality documentation/ procedures including control plans, PFMEA, PPAP/FAIR and process flow documentation.
- Work closely with suppliers and internal teams to address component and material quality concerns.
- Drive continuous improvement initiatives.
- Support and monitor key quality metrics and generate reports to support operational decision-making.
- Mentor the Quality Technicians, supporting their development in their roles.
- Ensure compliance with applicable industry standards, customer requirements, and regulatory expectations.
- Support customer issue resolution and participate in customer-facing quality discussions when required.
- Lead by example in ensuring quality is built into everything we do to meet customer needs.
Key requirements:
- HNC or above in a relevant Engineering Qualification OR time-served experience in previous role.
- Relevant experience in a manufacturing environment.
- Previous experience with ISO 9001 Quality Management Systems (QMS); experience with EN9100 and ISO 13485 is desirable but not essential.
- Certified ISO 9001 Internal Auditor.
- Competent in standard quality core tools, i.e. Control Plans, DFMEA, PFMEA SCAR etc
- Experience in leading 8D problem solving activities.
- Ability to identify and lead continuous improvement activities.
- Excellent facilitator, who is not afraid to challenge in a constructive way.
- Effective communication and interpersonal skills.
- Strong analytical and problem-solving skills.
- A ‘completer-finisher’ mentality.
- Happy to get involved and willing to stand forward to take ownership.
Desirable requirements:
- Knowledge / Experience of ISO 13485 and EN 9100.
- Knowledge of IPC-A-610/620
- Lean Six Sigma experience.
- APQP and/or NPI experience
- Background in Electronics manufacture.
- SAP knowledge
To apply for this position please send your CV to Hartlepool.HR@noSpamcicor.com
Cicor Hartlepool Ltd
Stephen House
Tofts Farm Industrial Estate East
Brenda Road
Hartlepool
TS25 2BQ
